Navigating digital transformation requires the right team and map to navigate

Sustainable ICT advises its clients that digital transformation is a journey; not a solution, not a methodology and certainly not a technology. Any successful digital transformation requires an enterprise architecture basis to enable transformation decision making, change prioritisation and sustainable momentum.
Our team members have supported many organisations with Digital Transformations engagements in Queensland through each of the phases of a transformation;

Vision and Direction
Establishing, communicating and elevating the organisations excitement for undertaking the digital transformation and how it will benefit the workforces future ways of working

Experience Design
Supporting the transformation teams customer experience planning including customer journey mapping, emotional based design, and digital platforms selection.

Service Change
Identification, planning and execution of organisational change and training activities for services requiring change across the transformational journey. This includes establishment of governance controls for monitoring quality outcomes into the future.

We are happy to share our lessons and success stories to improve the chances of success with your own journey.